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 Contact Information:

Gamers Den

6410 Weber

Corpus Christi. TX 78413

(361) 853-5337

All inquiries may be sent to: gamersdenshop@gmail.com

Please allow one full day for response to any questions.


Payment Options:

We only accept the following forms of payment for items purchased through www.gamersdenshop.com:

PayPal – Verified users

Debit/Credit – Items are completely processed prior to shipment

We accept VISA/MC, and Discover Card.  We will also accept PayPal with a verified address & account.  If you are sending payment by PayPal our account is onlinesales@gamersdenshop.com 

Please reference your order number when sending payment.  Please remember that if you do not have money in your account or a credit card tied to your account, there will be a several day e-check delay in processing.

 

Card Grading Scale:

Near Mint – Mint:A near mint - mint card is a virtually perfect card. Attributes include four perfect corners, sharp focus and full original gloss. A near mint - mint card must be free of staining of any kind, but an allowance may be made for a slight printing imperfection, if it doesn't impair the overall appeal of the card.

 

Light Play: Light play cards are a super high-end card that appears near mint - mint at first glance, but upon closer inspection, the card can exhibit the following: finger printing on front or reverse of card, slightest fraying at one or two corners, a minor printing imperfection.

 

Moderate Play:Surface wear or printing defects are more visible. There may be minor chipping on edges. Loss of original gloss will be more apparent. Focus of picture may be slightly out-of-register. Several light scratches may be visible upon close inspection, but do not detract from the appeal of the card. Card may show some spotting near borders.

 

Heavy Play: The surface of the card will show advanced stages of wear, including scuffing, scratching, pitting, chipping and staining. The picture will possibly be quite out-of-register and the borders may have become brown and dirty. The card may have one or more heavy creases. In order to achieve a heavy play grade, a card must be fully intact. Even though the card may be heavily worn, it cannot achieve this grade if it is missing solid pieces of the card as a result of a major tear, etc. This would include damage such as the removal of the back layer of the card or an entire corner.

 

Damaged:A damaged card will exhibit many of the same qualities of a heavy play card but the defects may have advanced to such a serious stage that the eye-appeal of the card has nearly vanished in its entirety. A damaged card may be missing one or two small pieces, exhibit major creasing that nearly breaks through all the layers of cardboard or it may contain extreme discoloration or dirtiness throughout that may make it difficult to identify the issue or content of the card on either the front or back. A card of this nature may also show noticeable warping or another type of destructive defect.

  

Online Ordering Policy:

We reserve the right to alter or cancel any order at our discretion, and to limit quantities of items to ensure availability for customers.  Placing an order does not enter into a contract with Gamers Den until the order is accepted.  Gamers Den may choose to refuse the order, based on lack of inventory, pricing errors, or concerns about payment.  There is a minimum purchase amount of $10.00 plus the shipping cost to place an order.   If you would like to email us to make a specific request on a particular item, we will consider your request & make a judgment call based on each individual situation.

We will not & cannot sell sealed products to other store/retail entities.  If contacted for this we will notify the asking party of our policy & if request continue we will notify distributers & other entities of interest to ensure that Gamers Den is adhering to all guidelines imposed by our distributers, which may result in punishment of law upon the requesting party.

 

Shipping Policy:

Orders are typically shipped within two (2) business days once the order has been confirmed.   This does not apply to Pre-Sale items which will not ship until the actual release date of the new edition.  Our standard default domestic shipping method is through USPS First Class with delivery confirmation required for all purchases.  Additional options are available at checkout.  Orders over $150.00 are shipped Priority Mail with signature required & must have insurance paid for by the customer.

All Magic singles, and accessories may be purchased and mailed internationally.   We cannot ship any factory sealed products outside of the United States of America as per our distributer’s policies.  This includes, but is not limited to booster boxes, booster packs, intro packs, fat packs, starters, or collector’s boxes. 

International Orders typically take 7-12 business days. Due to Customs inspections there can be delay of up to 30 days on some international shipments.  Unless you choose International Express, or a FedEx Express service, your shipment is not track-able, and you agree to waive any recourse if the order is delayed, lost or damaged.  You may incur customs charges on shipments that you receive from us.  We fill out all customs forms truthfully.  This means that we mark “merchandise” as the type of item shipped and list the true value of the merchandise.  Please do not ask us to make exceptions to this policy, as we will not.

 

Once an order has been charged, order cancellation is not an option.

Gamers Den reserves the right to update & change these online policies as necessary without notice.

 

Same day pick-up: We can do this but you must call us when the store opens and allow time to pull for large orders, which may mean you can not get it till the next day. Most times during store hours there is only one employee on duty and there first priority is to in-store customers and can not be gone from the counter for long periods of time.

Return Policy:

You may return most new, unopened items sold and fulfilled by Gamers Den within seven (7) days of delivery for a full refund in store credit minus a 5% restocking fee. We'll pay the return shipping costs and waive the fee if the return is a result of our error (you received an incorrect or defective item, etc.). 

 

Refund Policy:

Refunds are issued after we receive and process your return. You should expect to receive your refund within four weeks of giving your package to the return shipper; however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (see below for specific guidelines). We'll notify you via e-mail of your refund once we've received and processed the returned item. 

 

 

If you pay by:

Your refund will go to:

... time until return is processed:

Credit Card

Credit Card

3-5 business days

Bank Account

Bank Account

Up to 10 business days

PayPal

Your PayPal Account

3-5 business days

 

Pre-Order Policy:

Any items that we make available for Pre-Order will not be shipped until the date of their release.

 

Customer Privacy Statement:

Gamers Den is committed to protecting your privacy. We only use the information we collect about you to process orders and to provide support and upgrades for our products. Please read on for more details about our privacy policy. 

What information do we collect? How do we use it?

When you order, we need to know your name, e-mail address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status. When you enter a contest or other promotional feature, we may ask for your name, address, and e-mail address so we can administer the contest and notify winners. When you order through our website, you are opting in to receive newsletters about promotions, coupons, and important company announcements. You may request to no longer receive newsletters from us or our partners.

 

How does Gamers Den protect customer information?
We use a Secure Server for collecting personal and credit card information. The secure server layer (SSL) encrypts (scrambles) all of the information you enter before it is transmitted over the Internet and sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.
 

What about "cookies"?
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. We do not use cookies to collect or store any information about visitors or customers.

Will Gamers Den disclose the information it collects to outside parties?
Gamers Den does not sell, trade, or rent your personal information to others. Gamers Den may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will not include personally identifying information.

Gamers Den may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of Gamers Den, our users, or others.
 

In Summary
Gamers Den is committed to protecting your privacy. We use the information we collect on the site to make shopping at ww.gamersdenshop.com as
 simple as possible and to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others.

Your Consent
By using our Web site, you consent to the collection and use of this information by Gamers Den. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Gamers Den also provides links to affiliated sites. The privacy policies of these linked sites are the responsibility of the linked site and Gamers Den has no control or influence over their policies. Please check the policies of each site you visit for specific information. Gamers Den cannot be held liable for damage or misdoings of other sites linked or otherwise.

 

Terms & Conditions:

By visiting or shopping at Gamers Den (www.gamersdenshop.com), you hereby acknowledge that you have read the following conditions and agree to be bound by them. Please print these Conditions using your computer's print function.  Gamersdenshop.com provides its services to you subject to the following Conditions Of Use ("COU") which include its Privacy Policy, which may be updated by Gamersdenshop.com from time to time without notice to you. You can review the most current version of the COU at any time on this page. It is your obligation to check our COU and related policies and make yourself aware of any changes that may have been implemented.

Any deletions from, alterations, modifications, or additions to the COU shall not be binding to Gamersdenshop.com unless they are expressed in writing and accepted by a Gamersdenshop.com authorized representative. 
 If you do not agree to abide by our COU then you are not allowed to use this site or any services provided Gamersdenshop.com.  If you don't agree to any future changes that may be made to these policies, then your remedy is to discontinue using this site and services provided by Gamersdenshop.com.

 

Conditions of Use:

Welcome to the Gamers Den, www.gamersdenshop.com.  If you visit or shop at our website, you accept these conditions as listed below. Please examine them carefully.

Copyright

All content on this site, including, but not limited to such items as text, graphics, and logos, are property of the Gamers Den, www.gamersdenshop.com or their rightful copyright and trademark registrars and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of the Gamers Den and protected by U.S. and international copyright laws.


Your Account
By using this site, you take responsibility for the safety of your password and using it on our Web site. You agree to take responsibility for any activity that takes place under your account or password.

 

Risk of Loss
All product purchased from Gamers Den(Gamersdenshop.com) is made based on our contracts with our shippers. This means that the risk of loss and title pass to you when the product is accepted by the shipping carrier.

Force Majeure
Neither party shall be liable for any failure or delay in performance under this Agreement (other than for delay in the payment of money due and payable hereunder) to the extent said failures or delays are proximately caused by causes beyond that party's reasonable control and occurring without its fault or negligence, including, without limitation, failure of suppliers, subcontractors, and carriers, acts of civil or military authorities, national emergencies, fire, flood, acts of God, insurrection, and war, provided the party involving this Section immediately provides notice thereof to the other and does everything reasonably possible to resume its performance there-under. 
 Dates by which performance obligations are scheduled to be met will be extended for a period of time equal to the time lost due to any delay so caused.

Product Descriptions & Return Policy
Gamers Den attempts to be as accurate as possible. However, Gamersdenshop.com does not warrant that products descriptions, quantities in stock, prices or other content of this site is accurate, complete, reliable, current or error-free.
  Due to the constantly fluctuating prices in the collectible card singles market, we can not accept returns on singles unless there is an error on our part.  If you receive a card that is not in the condition advertised, please contact us at our email within two (2) days of receipt of your shipment in order to receive a replacement order.  If a replacement is not available, a refund for that portion of the order will be made upon receipt of the returned cards.

Unless we made a mistake on your order, you are responsible for return shipping, and the cost of the original shipping to you. If we did make a mistake, we will reimburse you for the shipping, or issue you a call tag so the merchandise can be retrieved, at our discretion.

Applicable Law
By visiting Gamersdenshop.com you agree that the laws of the state of Texas, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Gamers Den.